Willowbank Surgery 028 3753 1248
Lines open: 8.30am – 6.00pm

Prescription hotline 028 3753 9992

Patient information

Find out how to register at our practice and read other important information for patients.

 

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints and compliments

We welcome any suggestions on how to improve our services and are happy to hear your views. If you have a complaint you may bring it to the attention of ... [continue] Complaints and compliments

How to register

We welcome new patients to our practice who come to live within a 6 mile radius of Keady. We do not discriminate on grounds of race, religion, sexual orientation, appearance, ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health treatment ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

It is important that we have your correct details at all times. If you change your name, address or telephone number please let the Receptionist know. Alternatively you can complete ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

Our staff are here to help you. We aim to be as polite and helpful as possible.  Verbal or physical abuse towards any of our practice staff will not be ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 1st August, 2022